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Letting doctors see how a surgical plate fits, before it's used

A web AR experience for Medartis, delivered in partnership with Takeaway Reality

Augmented RealityMedTechWeb ARGamification
Year

2021

Duration

3-month delivery, extended with follow-on projects

Industry

Medical Devices / MedTech

Letting doctors see how a surgical plate fits, before it's used
Starting position

Starting position

Starting position

  • Way to demonstrate surgical plates at trade shows

    Traditional materials could show a product, not how it fits or performs

    Static brochures / physical samples
  • Interactive tools to test doctors' product knowledge

    No way to engage professionals beyond a conversation at a booth

    None
  • AR tool for Medartis product demos

    No AR experience existed for the product line before this project

    None existed
  • Training tool for new sales/medical reps

    No interactive, hands-on way to learn the product range

    Standard onboarding materials

Market size

Doctors and medical professionals at major medical conferences, plus internal sales and medical teams

Audience reachable through trade-show and training use

Scope: Initial launch at a major medical conference, autumn 2021, later expanded to internal training and patient educationSource: Client brief, pre-launch

Approx. budget

NDA

50,000 – 199,999 €

Budget breakdown

AR experience design & 3D injury/implant modeling35%
Web AR development (lightweight, cross-device)30%
Gamified quiz mechanic15%
Testing, launch and conference deployment20%

Budget bucket per Clutch.co project cost category. Exact figures under NDA.

3-month delivery

Single delivery, extended with follow-on projects

  1. 1

    Phase 1

    Consulting sessions to define goals, audience and experience

  2. 2

    Phase 2

    3D injury and implant modeling, UI design for a non-technical audience

  3. 3

    Phase 3

    Web AR build and gamified quiz mechanic

  4. 4

    Phase 4

    Launch at a major medical conference, autumn 2021

The Challenge

Static marketing materials couldn't show how a surgical plate actually fits

Medartis needed a way to demonstrate its surgical plates that went beyond brochures and physical samples, for an audience of doctors and medical professionals at trade shows - many of them less accustomed to digital tools than a younger demographic - without requiring dedicated hardware or on-site technical support.

Brochures and physical samples can't show fit, function or precision in context

No interactive way for doctors to test their own product knowledge

The target audience skewed toward professionals less familiar with digital tools

The tool had to run reliably at trade shows with no dedicated technical support on hand

Our Solution

A lightweight, gamified web AR experience

We built a web-based AR app, deployable on any device with no setup, that overlays 3D models of injuries and the matching Medartis surgical plates in augmented reality. A built-in quiz challenges doctors to pick the right plate for a given injury, with instant feedback and a score - turning a product demo into an interaction worth remembering.

3D AR injury & implant models

Doctors view realistic 3D models of injuries and the corresponding surgical plates directly in AR.

Gamified matching quiz

Users select the right surgical plate for a given injury scenario and get instant, scored feedback.

Lightweight, web-based deployment

No app install or dedicated hardware - the experience runs on any device at a trade-show booth.

Designed for a non-technical audience

Simple, guided UI built for professionals less familiar with digital tools, not for AR enthusiasts.

What changed

How Medartis' product demonstrations changed

Product demonstrations moved from static brochures and physical samples to an interactive AR experience that doubled as an engagement and training tool.

Product demonstration

Before

Brochures and physical samples

After

Interactive web AR experience

Doctors see fit and function, not just a photo.

Booth engagement

Before

Conversation-only

After

Gamified quiz with instant feedback

A memorable interaction outlasts a five-minute conversation.

Use case

Before

Trade-show demo only

After

Sales training + patient education

The same AR models teach new reps and explain procedures to patients.

Product coverage

Before

One AR experience (surgical plates)

After

Extended to additional body regions (e.g. wrist)

Medartis commissioned follow-on experiences after seeing the results.

Investment → Adoption ImpactNDA

One AR demo became a training and patient-education tool

Ratio

Follow-on commission

Medartis commissioned additional AR experiences after the initial launch

Incremental revenue

3 use cases from 1 build

trade-show demo, internal training and patient education, from a single AR platform

Investment

50,000 – 199,999 €

Payback period

Recovered through the follow-on AR experiences commissioned after launch

Method

Adoption tracking across use cases beyond the original trade-show brief

Confidence

Medium - based on qualitative adoption and repeat commissioning; Medartis' commercial figures are confidential

Medartis' internal sales and training impact figures are confidential and not disclosed here.

The Outcome

From a trade-show demo to a training and patient-education tool

The app debuted at a major medical conference in autumn 2021 to a strong reception, then expanded well beyond its original brief. Medartis' own commercial figures are confidential; the figures below describe delivery and adoption.

Time to launch

Before

N/A

After

3 months

Debuted at a major medical conferenceFrom consulting sessions to a live conference launch

Autumn 2021

Use cases covered

Before

1 (trade-show demo)

After

3 (trade shows, internal training, patient education)

3x the original scopeSame AR platform reused for sales onboarding and pre-surgery patient conversations

Post-launch

Follow-on AR experiences commissioned

Before

0

After

Additional body regions (e.g. wrist)

Repeat engagementMedartis commissioned further AR experiences after the initial launch

Ongoing

Adoption across a non-technical audience

Before

Assumed low digital comfort among target doctors

After

Positive reception across the demographic

Adopted despite low digital-tool familiarityFeedback consistently highlighted ease of use as a top strength

Post-launch

Stack & Services
Web AR
3D Modeling
Cross-Device Deployment
Gamification Design
UX for Non-Technical Audiences
We needed something doctors could pick up at our booth with zero setup and actually enjoy using - not just look at. What we got was a tool our own sales and training teams still use today.

Marketing Team

Medartis

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